Check a company or contact

Before you reach out to someone, or when a lead you expected is missing from a capture, you can check in seconds whether they're on one of your exclusion lists. Checking is free.

Check a value

1. Open Settings and go to Exclusion lists.
2. In Check a company or contact, type one value:
   • a domain or website, like acme.com,
   • an email, like jane@acme.com,
   • a company name, like Acme,
   • a LinkedIn company page or profile URL.
3. Press Check (or Enter).

The answer is either:

• Excluded by "list name". It matches a value on that list.
• Not on any active list. Nothing on your lists that are switched on matches it.

What a check matches

A check uses the same rules as your captures and lists:

• A website or subdomain counts as its domain: news.acme.com is checked as acme.com.
• An email matches the address itself, and its domain, unless it's free mail like gmail.com.
• A company name matches without its legal form, case, accents or punctuation: Acme Ltd is checked as acme.
• A LinkedIn URL matches a company page or a profile.

See What gets excluded for the full rules.

Find a value in a list

To see exactly what a list holds, press View on it. Entries are grouped by type, such as Domains, Company names, Emails and LinkedIn. Pick a type and type a value to find an exact match, or page through the entries.

When the answer surprises you

A lead you wanted is excluded. The check names the list. Look at that list with View: a domain or a free-standing company name may be broader than you meant. For example, a parent company's domain excludes all its subsidiaries using the same domain. Fix the file and upload it again, or turn the list off if it shouldn't apply right now.

A company you excluded still shows up. Check its other details: a lead may only be known by a domain or name that isn't on your list. Add the missing value (another domain, the LinkedIn page) to your file and upload it again.

A lead is marked Excluded in a list. Click the Excluded tag to open your exclusion lists, then check the lead's email or company domain here to see which list it's on.